If a personalized email (e.g. address with first name) is sent and the contact is only stored with the email address in Aivie, the placeholders for the missing data, such as first name or surname, remain empty. This leads to an incomplete form of address, e.g. “Hello ,” instead of “Hello Adrian,”.
Continue reading “What happens if a personalized e-mail is sent, but the contact is only stored with the e-mail address?”FAQ
Contacts can be added to a segment in Aivie in four different ways:
Continue reading “How can I add contacts to a segment?”You can set relative date filters in the campaigns or in the segments.
Continue reading “How can I check whether a date has expired?”Aivie allows the use of relative dates such as “-2 weeks” when creating and filtering segments for active contacts.
Continue reading “How can I create a segment with all contacts who have been active in the last 2 weeks?”There are various tools on the Internet that you can use to check your spam score as a precaution. Aivie does the necessary on its website and warns you if you are at risk.
Continue reading “How can I test the spam score and domain reputation of my e-mail?”It is not necessary to set up DMARC, but it is strongly recommended so that the
emails do not end up in the recipient’s spam folder.
Inbound and outbound marketing are two strategies with different approaches to customer acquisition.
Continue reading “What is the difference between inbound and outbound marketing?”Would you like to use HubSpot CRM and the marketing automation power of Aivie? With the HubSpot plugin, you can synchronize your contacts very easily.
Continue reading “How do you connect Aivie with HubSpot?”
The conversion rate in a sales funnel is calculated by dividing the number of conversions by the total number of visitors or leads that entered the funnel and then multiplying the result by 100 to express it as a percentage.
With the following code you can set a custom field directly from your website.
Continue reading “How do I set a custom field from the website?”
The quick answer: Yes, Aivie is compatible with the new spam rules. Provided you have set everything up with our help.
Continue reading “Is Aivie compatible with the new Google and Yahoo spam rules?”No, in Aivie you don’t have to pay per user.
Integration in Aivie is very individualized according to the customer. Aivie recommends gradual integration in order to gain experience, learn from it and then take further steps. An initial use case can generally be implemented in a few days or weeks.
Your data is safe with Aivie because we host on secure and certified servers.
In addition, you can use 2-factor authentication to make user login even more secure.
For a simple newsletter unsubscribe (One Click Unsubscribe), you can add the unsubscribe link token to a link in the email instead of a URL.
{unsubscribe_url}
Continue reading “What is the easiest way to unsubscribe from newsletters?”In Aivie, it is possible to adjust the rights for all roles so that the user interface is tailored to the corresponding needs. This way, the user only sees the functions that are relevant to him and quickly gets to the goal: create an e-mail.
Continue reading “How easy is it to create a new email as a publisher?”The preview text is displayed in the preview of the e-mail program before the contact opens the actual email. With Aivie you can set a preview text in the email builder.
Continue reading “How can I set a preview text in an email?”You can create a DNS CNAME record with your host and then use your own domain for both logging in and communicating with your customers.
Continue reading “How can I use my own domain?”Three DNS CNAME records authorize the email domain to send. From this moment on, you can send e-mails to any sender under your domain, and you risk less to end up in SPAM.
This feature is only available to our Aivie Pro customers.
Continue reading “How do I verify my email domain with a DKIM CNAME record?”Aivie Pro customers
The e-mail dispatch is optimized in such a way that the greatest possible delivery can be guaranteed. The IPs are warmed up, the quality of the senders and recipients is controlled and the emails are sent over a period of time.
Continue reading “How fast are the emails sent?”Aivie is modular as an application and uses the latest technical possibilities to carry even very large loads. The various components are all virtualized and can scale up in a short time. So it’s also not a problem if, for example, an email campaign brings a lot of traffic in the short term and you only reach the maximum number of contacts in Aivie at certain points.
Continue reading “What is the maximum number of contacts for Aivie?”You can set up sending an email via the campaign or directly in the email.
Continue reading “How do I time the sending of an email?”From 5’000 contacts onwards, we also offer the possibility to pay by invoice. Contact us for more information.
Yes, you can change the number of your contacts in Aivie later, i.e. increase or decrease it. If you reduce the number of contacts, this will be taken into account with the next billing period.
Ein Eintrag zählt als ein Kontakt, sobald eine Kontaktmöglichkeit hinterlegt ist. Also, wenn eine E-Mail oder eine Telefonnummer angegeben ist. Z. B. eine E-Mail-Adresse = ein Kontakt.
No, you don’t pay any setup costs with Aivie, only the subscription fees. If you want, we can help you with the setup. That way you can start automating faster and then have templates that you can copy. We call these Use Case Packages.
The values of the automatically generated UTM tags are as follows:
Continue reading “How does Aivie assign automatic UTM tags?”You can create a “Contact Preference Settings Page” by marking a landing page accordingly.
Continue reading “How do I create a contact preference settings page for a newsletter?”Here you can learn how to link Aivie with cal.com. How to create a cal.com profile to use your cal.com appointment link in your automated emails in Aivie.
Continue reading “How can you integrate cal.com with Aivie?”On the email overview page, you can see that contacts are in the queue. This is because the contacts have already received the maximum number of emails per set period. If a contact should only receive one email per month, the second email will remain in the queue.
Continue reading “Why are my contacts in the queue?”Aivie allows you to protect your forms with reCAPTCHA from Google. You can activate the reCAPTCHA plugin with the following steps.
Continue reading “How can I protect forms from SPAM?”Aivie/Mautic is always about the interactions of individual contacts with your brand. For example, with the website.
Continue reading “Is it possible to get insights into page views, or see the clicks, like in Google Analytics?”Yes, you can copy text with links in your formatting from Google Docs directly into your email.
The links will then have the correct color immediately.
Here we explain the shortcuts so that you can work even more efficiently with Aivie.
Continue reading “How do I use Aivie Shortcuts?”Each contact has a preferred language and region (preferred local), e.g. de_CH for Swiss Standard German. This language and region can be set automatically with a hidden field.
Continue reading “How can I automatically populate a contact’s preferred language?”If you send an email via “Send Example”, the [First Name] field will not be resolved yet.
Continue reading “Why isn’t the [First Name] being resolved in the sent email?”
Does your newsletter not have valid unsubscribe links? Are your links in the email to log out and update settings invalid? This is because the “Unsubscribe” and “Update preferences” links are not displayed in the email preview.
Continue reading “Do the emails not have valid links to log out and update settings?”
In the Campaignyou can choose the time of sending your email. Either immediately, at a relative time, or you can select a specific date and time.
Continue reading “How can I trigger an email at a specific time?”With the new feature Template Settings, you can change the basic settings of your emails.
Continue reading “How can I change my email template settings?”The e-mails are displayed in High German.
No, that’s not necessary.
The Aivie templates are based on Bootstrap. This means you can use all the features of Bootstrap directly in your landing page template.
Continue reading “How do I change the color of my landing page content?”
With reusable dynamic content, you can create content once and then reuse it in different emails. Both static content and dynamic content.
Continue reading “How do I create dynamic content in Aivie / Mautic?”To create Dynamic Content / Reusable Content, first edit your dynamic content in the corresponding menu.
Continue reading “How do I use Dynamic Content / Reusable Content?”
You can find your invoices in your user account. If you no longer know your password, you can request a new one via Forgot password.
Continue reading “Where can I find my invoice?”You can easily create segments via the sidebar menu.
Continue reading “How can I create segments?”Aivie is based on the Mautic technology. This makes it easy for you, as important integrations with many existing content management systems are already in place.
Continue reading “How do I integrate Aivie into my website?”
Assets are files that you usually provide to your contacts after filling out a form. Assets are trackable and can be associated with custom point values, history, and tracking statistics.
Forms are used to collect contact information, often in exchange for access to a download or an email newsletter. So, forms allow you to request various information about your users:inside. In the example we show you how to create a newsletter form.
Continue reading “How do I embed a newsletter form into my website?”With this tutorial you will create your own contact and send yourself an email:
Continue reading “How do I create my own contact and send me an email?”