Very frequently asked questions
How do I change my password?
- Click on the drop-down at the top right of your name
- Click Account
- Change and confirm password
- Save
How can I connect Aivie with WordPress?
Aivie is set up so that you can easily connect it to WordPress. You can directly install the corresponding Mautic plugin on WordPress, and configure it.
In the settings, your main domain has been added as Trusted (CORS). If you want to use additional domains, they would have to be added as well.
Can I delete the “Aivie” user?
Of course. After setup, you can delete it and Aivie will no longer have access to your system.
However, we recommend that you leave the user installed. This way we can make changes and – if you wish – access your application for support purposes. We treat all your data strictly confidential. Our privacy policy applies.
If Swiss German is recorded on the contact, does he/she get the High German email?
Yes, the e-mail is sent in High German.
All FAQ
Find the topic you are looking for via the categories or scroll through our FAQ’s.
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Is it possible to get insight into page views like with Google Analytics? Or is it also possible to see the clicks?
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Can I copy the link formatting directly from Google Doc into an email?
Yes, you can copy over text with links in your formatting from Google Docs directly…
Wie kann man ein Video in den Newsletter integrieren?
Wir empfehlen, ein Bild mit einem Play Button zu integrieren. Wenn der Kunde draufklickt, wird…
Was ist ein Do Not Contact und wie kann ich es entfernen?
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