Very frequently asked questions
Not all visitors to the confirmation page are marked as "verified-email". Do these visitors receive an unsubscribe email?
Important to note: If the tag is not set on the confirmation page, contacts who are not yet registered in the Campaign (and on hold) will slip through the cracks.…
What are marketing KPIs?
Marketing performance metrics or key performance indicators (KPIs) are a source of useful data for marketers, CEOs and sales departments. Marketing KPIs help you gain a clear insight into how…
How do I create my own contact and send me an email?
With this tutorial you will create your own contact and send yourself an email: Navigate to the Contacts page and click on “New”. Enter all desired fields. Specifically, your name…
Why are my contacts in the queue?
On the email overview page, you can see that contacts are in the queue. This is because the contacts have already received the maximum number of emails per set period.…
Should I embed images?
No, that’s not necessary. Most email clients that reliably display embedded images (e.g. Apple and iOS Mail) do not block images by default, making this technique redundant.
How can I monitor the e-mail complaint rate?
If you send a large number of mass emails, it is important that you keep an eye on the complaint rate. You can use Google Postmaster Tools, for example. What…
Can a foreign AI service be enabled?
How do I check my print mailings?
You can use the preview mode to check your print mailing. You can use a test recipient Excel to upload your test recipient data and test the settings. Information on…
What is the easiest way to unsubscribe from newsletters?
For a simple newsletter unsubscribe (One Click Unsubscribe), you can add the unsubscribe link token to a link in the email instead of a URL. {unsubscribe_url} When you open the…
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