Very frequently asked questions
When is a "Do Not Contact" (DNC) set?
So that the reputation of your sender domain does not suffer, contacts whose e-mail address does not exist or who do not wish to receive your e-mails are automatically marked…
How can I check the status of the print mailings?
The status can be viewed in the Print Mailing Manager.
How can I connect Aivie with Claude?
You can connect Aivie directly to Claude via the MCP standard (Model Context Protocol). This gives Claude secure access to your contacts, campaigns, emails, and other data in Aivie. Requirements…
How can I change my email template settings?
With the new feature Template Settings, you can change the basic settings of your emails. You can find the template settings via the settings under Configuration. Then click on Template…
What are marketing KPIs?
Marketing performance metrics or key performance indicators (KPIs) are a source of useful data for marketers, CEOs and sales departments. Marketing KPIs help you gain a clear insight into how…
Can a foreign AI service be enabled?
How easy is it to create a new email as a publisher?
In Aivie, it is possible to adjust the rights for all roles so that the user interface is tailored to the corresponding needs. This way, the user only sees the…
How can I protect forms from SPAM?
Aivie allows you to protect your forms with reCAPTCHA from Google. You can activate the reCAPTCHA plugin with the following steps. What is reCAPTCHA? With the reCAPTCHA service, Google determines…
How can I check whether a date has expired?
You can set relative date filters in the campaigns or in the segments. As with the following example, you can also work with relative information in the date filter. Terms…
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