Support Center

Get valuable tips, instructions and troubleshooting information to get the most out of your Aivie.

Get started now

For people who start with Aivie.

FAQ

Answers
to questions and problems.

Support ticket

Create a support ticket in your account.

Very frequently asked questions

How do I send a newsletter?

If you want to send a new newsletter, select the Email segment and not the Email template. The email can then be sent as a newsletter to the contacts in…

Details

How do I change my password?

Aivie has two passwords: Aivie Website Account for everything related to ordering and Aivie Tool for your marketing automation. You can also find the URL to your Aivie Tool in…

Details

What is meant by "double opt-in"?

Whenever you want to write to your customers for marketing purposes, you need their express consent. For example, the typical check mark that you set when placing an online order…

Details

All FAQ

Find the topic you are looking for via the categories or scroll through the FAQ.

How do I change my password?

Aivie has two passwords: Aivie Website Account for everything related to ordering and Aivie Tool for your marketing automation. You can also find the URL to your Aivie Tool in…

Details

How do I send a newsletter?

If you want to send a new newsletter, select the Email segment and not the Email template. The email can then be sent as a newsletter to the contacts in…

Details

What is meant by "double opt-in"?

Whenever you want to write to your customers for marketing purposes, you need their express consent. For example, the typical check mark that you set when placing an online order…

Details

Live Q&A with Adrian.

Look forward to another round of knowledge and inspiration! Our Aivie and Mautic expert Adrian is ready to answer all your questions. Whether you’re just starting out or you’re already a pro, you’ll find valuable insights and practical tips for your marketing strategy.

aivie marketing automatin lokaler support adrian schimpf

Sign up now

Book your individual 30-minute live Q&A session on Aivie and Mautic with Adrian. Always free for all Aivie customers, and a first session is also free for all Mautic users.