Wenn du eine grosse Anzahl von Massenmails versendest ist es wichtig, dass du die Beschwerderate (Complaint Rate) im Blick behältst. Dafür kannst du z.B. Google Postmaster Tools verwenden.
Continue reading “Wie kann ich die E-Mail Beschwerderate überwachen?”Emails
The quick answer: Yes, Aivie is compatible with the new spam rules. Provided you have set everything up with our help.
Continue reading “Is Aivie compatible with the new Google and Yahoo spam rules?”In Aivie, it is possible to adjust the rights for all roles so that the user interface is tailored to the corresponding needs. This way, the user only sees the functions that are relevant to him and quickly gets to the goal: create an e-mail.
Continue reading “How easy is it to create a new email as a publisher?”The preview text is displayed in the preview of the e-mail program before the contact opens the actual email. With Aivie you can set a preview text in the email builder.
Continue reading “How can I set a preview text in an email?”Three DNS CNAME records authorize the email domain to send. From this moment on, you can send e-mails to any sender under your domain, and you risk less to end up in SPAM.
Continue reading “How do I verify my email domain with a DKIM CNAME record?”Aivie Pro customers
The e-mail dispatch is optimized in such a way that the greatest possible delivery can be guaranteed. The IPs are warmed up, the quality of the senders and recipients is controlled and the emails are sent over a period of time.
Continue reading “How fast are the emails sent?”You can set the sending of an email via the Campaign or directly in the email.
The values of the automatically generated UTM tags are as follows:
Continue reading “How does Aivie automatically assign the UTM tags?”
How do I create a preference center/update settings page for a newsletter?
You can create a preference center/update settings by marking a landing page as a preference center. To do this, select “Set as preference center page” under the landing pages settings.
This is an example of an “Update Settings” page, i.e. a Preference Center page:
In your e-mails and newsletters you can add the following URL {unsubscribe_url} as a link for “Update settings” and “Unsubscribe”.
In the Newsletter and Email settings you can select the Preference center page that you have saved.
Contacts are in the queue. Most of the time, this is because contacts have set how often they want to receive emails from you on the email settings page. If a contact wants to receive only one email per month, the second email remains in the queue. Continue reading “Why are my contacts in the queue?”
Gewisse Kontakte haben ein rotes Flag “Do not Contact”. Dieses kann manuell über die Kontakteinstellungen wieder entfernt werden. Was aber nicht unbedingt ratsam ist.
Continue reading “Was ist ein Do Not Contact und wie kann ich es entfernen?”When you send an email via “Send Example”, the [First Name] field is not resolved yet. However, this is only the case in the test. If you send the E-Mail to yourself via the Contacts, you can check if the [First Name] field will be resolved correct. But if your Preview shows the Parameter like this [First Name] the System did recognize the Parameter correct.
Does your newsletter not have valid unsubscribe links? Are your links in the email to log out and update settings invalid? This is due to the fact that in the preview of the emails the links to “Unsubscribe” and to “Update settings” are not displayed.
Continue reading “Do the emails not have valid links to log out and update settings?”
In the Campaignyou can choose the time of sending your email. Either immediately, at a relative time or you can also select a specific date and time.
In the period in which the e-mail is “Published”, it is also sent to all contacts who are added to the segment. It may make sense to set the unpublished date in 1-2 weeks. You should plan at least 2-3 hours lead time, then the emails will certainly have enough time to be sent. However, this always depends on the number of your contacts.
The new Template Settings feature allows you to change basic settings of your email.
You can change the font and background colors or adjust the font sizes in the template settings. Once you’ve entered your customizations and saved your settings, your templates will immediately appear in your new theme.
Mit dem Online Tool Mail Tester kannst du prüfen, ob alles richtig aufgesetzt ist. Abhängig vom Inhalt deines E-Mails solltest du zwischen 9/10 und 10/10 Punkten erreichen.
Continue reading “Wie kann ich den Spam Score meiner E-Mail testen?”
The e-mails are displayed in High German.
With the concept of reusable dynamic content, you can create components once and then reuse them in different emails.
Continue reading “How do I create dynamic content in Mautic?”
To create Reusable Content, you can first edit your dynamic content in the corresponding menu.
Continue reading “How do I use Dynamic Content / Reusable Content?”
Forms are used to collect contact information, often in exchange for access to a download or an email newsletter. So, forms allow you to request various information about your users:inside. In the example we show you how to create a newsletter form.
Continue reading “How do I add a newsletter form to my website?”
With Aivie you can send your e-mails to mailtrap.io test.
You can test send your emails to your segment, but the emails will end up in the test box and not with your contacts. Here’s how you can check them.
If you want to use the email in Campaign later on, you can simply clone it and make it a Campaign.
Here’s how:
- You create your own mailtrap account.
- In your Aivie settings you can turn on Mailtrap test mode and link to Mailtrap.
- You can find the Mailtrap username and password in Mailtrap in your inbox under the credentials.
- Once you have set the test mode, you can send your email to your segment as usual. The email will not arrive at your contacts, but in Mailtrap, where you can check it.
- When you are satisfied with your email, you can turn off the test mode again and send it as usual. Note: Segment emails can only be sent once per segment. So either clone email or change segment.
If a contact has already received an email marked as a marketing email, Aivie remembers it and it is not sent again.
Continue reading “What happens if a marketing email has already been sent to the contact?”
This function is great for e.g. webinar, end of subscription, or birthday:
This function is suitable for birthday campaign or webinar for example:
Continue reading “How can I send an email in a certain period of time?”
Important to note:
If the tag is not set on the confirmation page, contacts who are not yet registered in the Campaign (and on hold) will slip through the cracks.
This works best if you concatenate emails and select English as default/parent.
Continue reading “How do I send a Campaignemail in the contact’s language?”
When you create a new newsletter, select the template email type and not the Campaignemail type. This way the newsletter can be sent manually and not just out of the Campaign.
Yes, the contact receives the e-mail in High German.
In the chart we count the contacts. In the table we count the clicks on each link.
Continue reading “How to understand the click numbers in an email?”
To link an email to a form or campaign, you should select the email kind template, not the email kind segment.
Continue reading “What type of email is used for a form or campaign?”From the variables (tokens) the correct values are deposited by your contacts when sending. For example, {contactfield.firstname} then becomes Robert.
Continue reading “Why is the [First Name] not resolved in the sent email?”
This way you can have your Campaign activated and deactivated at a specific time.
Continue reading “How do I activate and deactivate Campaignat a specific time?”
All Aivie template templates have default set social media profiles in the footer.
Continue reading “How can I link (not share) to my social media profile (e.g. LinkedIn)?”
By default, Aivie is set up so that each email is sent on behalf of the account managers (owners). This can be changed by e-mail or in the settings.