Salesforce and Anthropic announced ‘Claudeforce’ at the end of August. The short version: Claude works directly on your Salesforce data – with pre-built sales skills, in Agentforce, and even in Slack. Marc Benioff is bringing two market leaders together, the ‘#1 AI’ and the ‘#1 CRM.’ And honestly: it’s a clever, logical step.
An agent working on your data makes a lot of sense. They say data is a company’s gold. But without the right treasure map, you won’t find the treasure. Huge treasures lie dormant and unused in the data lakes of most companies – and this is exactly where an AI is strong: it can process this data and present it in the right format.
Continue reading “Claudeforce is here: Why it’s clever – and the one question about your data”