Very frequently asked questions
Is a data protection officer mandatory in Switzerland?
Foreign companies that process data of individuals in Switzerland in connection with the trade of goods or services, or for the purpose of monitoring behavior, must appoint a representative in…
How do I change my password?
Aivie has two passwords: Aivie Website Account for everything related to ordering and Aivie Tool for your marketing automation. You can also find the URL to your Aivie Tool in…
How do you connect Aivie with HubSpot?
Would you like to use HubSpot CRM and the marketing automation power of Aivie? With the HubSpot plugin, you can synchronize your contacts very easily. Functionality / Use Cases The…
How can I generate oAuth2 Keys?
Open your Mautic settings sidebar and click on API credentials. Create new oAuth2 credentials with the following values: Name: As you like, e.g., Trello Redirect URI: https://trello.aivie.ch Click Save and…
How do I become an Aivie partner?
The Aivie partner program is open to companies, agencies, consultants, bloggers, and individuals worldwide. Collaboration takes place on a self-employed or contractual basis.
How can I preview a form?
Besides the Change and Close buttons, you’ll find the drop-down menu to preview the form.
If Swiss German is recorded on the contact, does he/she get the High German email?
Yes, the contact receives the e-mail in High German.
Is Aivie compatible with the new Google and Yahoo spam rules?
The quick answer: Yes, Aivie is compatible with the new spam rules. Provided you have set everything up with our help. But let’s dive deeper: To protect their users’ inboxes,…
How can I monitor the e-mail complaint rate?
If you send a large number of mass emails, it is important that you keep an eye on the complaint rate. You can use Google Postmaster Tools, for example. What…
Support
Aivie Standard Support is always available for free. If you need more or faster help, you can add one of the following packages.
Co-Creation Workshops
Do you have a current task you’d like to tackle with our support? In our Co-Creation workshops, we address your situation, share targeted knowledge, and work with you on your task.
Live Q&A with Adrian.
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