With Aivie, you can reach contacts even when email isn’t fast enough. Send personalized SMS directly from your marketing automation, for example for reminders, important notices, appointment changes, or time-critical campaigns.

Multilingual SMS variants ensure that each person receives the message in the right language. For sending, you can use the Swiss provider eCall or the internationally available provider Twilio.

Use SMS for time-critical customer communication

SMS are especially suitable for short messages that should be read promptly. You can remind contacts of an appointment, inform them about a change, or guide them to the next action with a direct link. Aivie connects SMS sending with your existing contacts, segments, and campaigns.

Send multilingual SMS automatically

Create variants of the same message in multiple languages. Aivie uses the language stored for the contact and automatically selects the right translation. This way, you manage a single communication flow without building a separate workflow for each language.

Personalize messages and deliver them to the right audience

With contact fields and tokens, you can phrase SMS messages personally. Name, appointment, responsible person, or an individual link can be inserted directly into the text. Using segments, you define which contacts receive a message. The start and end of the sending period can be set in advance.

Keep an eye on sending and results

After sending, you can see in Aivie how many contacts were reached and whether deliveries failed. The activities remain traceable on the contact. This allows your team to evaluate campaigns and follow up in a targeted way when needed.

This is what SMS sending looks like in Aivie

eCall for SMS sending with Swiss Hosting

For companies that rely on Swiss infrastructure for SMS sending, Aivie can be connected to eCall. eCall’s SMS platform is operated in Switzerland. Both Aivie and eCall carry the labels Swiss Hosting and Swiss Made Software. This provides an end-to-end Swiss solution for your SMS communication.

Swiss Hosting and Swiss AI Label
Swiss Made Software and Swiss AI Label

Twilio for international SMS sending

If you reach contacts internationally, you can use Twilio as your SMS provider. This way, you combine Aivie’s segmentation and campaign logic with an internationally available sending platform.

These are the benefits of sending SMS with Aivie

  • Communicate in multiple languages: Manage the right language variants per message.
  • Send to the right audience: Select contacts via segments and campaigns.
  • Address people personally: Use contact fields and individual content.
  • Plan sending: Define the start and end of the sending period.
  • Review results: Evaluate sending status and failed deliveries.
  • Choose the right provider: Use eCall with Swiss Hosting or Twilio for international communication.

How to get started with SMS in Aivie

  1. Connect eCall or Twilio to Aivie.
  2. Create your SMS and add personal tokens if needed.
  3. Create translations for the languages you need.
  4. Select the right contact segments or use the SMS in a campaign.
  5. Plan the sending and review the results afterwards.

Included for all Aivie users

The SMS channel is already included for all Aivie users. You can connect eCall or Twilio and integrate SMS as an additional touchpoint in your marketing automation.

Try multilingual SMS with Aivie

Use Aivie free for 30 days and complement your email campaigns with personal, timely SMS messages.

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