Not sure whether your company would benefit from a CRM?
Continue reading “Do I need a CRM?”Contact management
Certain contacts have a red “Do not Contact” flag. This can be removed manually via the contact settings. However, this is not necessarily advisable.
Continue reading “What is a Do Not Contact and how can I remove it?”So that the reputation of your sender domain does not suffer, contacts whose e-mail address does not exist or who do not wish to receive your e-mails are automatically marked with a “Do Not Contact” (DNC).
Continue reading “When is a “Do Not Contact” (DNC) set?”Contacts can be added to a segment in Aivie in four different ways:
Continue reading “How can I add contacts to a segment?”Download our Excel Template and follow these steps to import your contacts.
Continue reading “How do I import contacts into Mautic or Aivie?”
This function is great for e.g. webinar, end of subscription, or birthday:
Important to note:
If the tag is not set on the confirmation page, contacts who are not yet registered in the Campaign (and on hold) will slip through the cracks.
Yes, the contact receives the e-mail in High German.
Segments are assigned to a contact using the following steps:
To add a contact to a segment, you can select the contact and select it via the drop-down menu «Change segment».
Continue reading “How do I manually assign (multiple) contacts to a segment?”To set a person to “do not contact”, you can select the person and use the drop down to select “do not contact”.
Continue reading “How do I manually set a person to “Do not contact”?”
For each contact import process, a segment can be specified for all contacts in the Excel table (or Google Sheets; it just needs to be a CSV). This allows you to quickly and easily assign many contacts to a segment.
Continue reading “How do I upload contacts from an Excel table into a segment?”The profile picture is automatically obtained from the gravatar.com service.
Continue reading “How do I set a profile picture for my user?”