{"id":6135,"date":"2022-03-28T10:01:24","date_gmt":"2022-03-28T08:01:24","guid":{"rendered":"https:\/\/aivie.ch\/faq-and-knowledge-base\/"},"modified":"2026-10-12T13:11:57","modified_gmt":"2026-10-12T11:11:57","slug":"faq-and-knowledge-base","status":"publish","type":"page","link":"https:\/\/aivie.ch\/en\/faq-and-knowledge-base\/","title":{"rendered":"FAQ and Knowledge Base"},"content":{"rendered":"\n<div class=\"alignfull wp-block-ugb-container ugb-container ugb-d2af22f ugb-container--v2 ugb-container--design-plain ugb-main-block ugb-main-block--inner-center ugb--has-block-background ugb--has-background-overlay\"><style>.ugb-d2af22f.ugb-container{background-image:url(https:\/\/cdn.aivie.ch\/media\/wp\/2021\/06\/19131703\/pattern-u-960w.png);background-position:bottom right;background-repeat:no-repeat;background-size:40% !important}.ugb-d2af22f.ugb-container:before{opacity:0.5}@media screen and (min-width:768px){.ugb-d2af22f-content-wrapper.ugb-container__content-wrapper{width:90% !important}.ugb-d2af22f.ugb-container{margin-top:0px !important;padding-top:0px !important;padding-right:35px !important;padding-left:35px !important}}<\/style><div class=\"ugb-inner-block ugb-inner-block--center\"><div class=\"ugb-block-content\"><div class=\"ugb-container__wrapper ugb-d2af22f-wrapper\"><div class=\"ugb-container__side\"><div class=\"ugb-container__content-wrapper ugb-d2af22f-content-wrapper\">\n<div class=\"wp-block-ugb-heading ugb-heading ugb-5431ba5 ugb-main-block\"><style>.ugb-5431ba5 .ugb-heading__title{text-align:center}.ugb-5431ba5 .ugb-inner-block{text-align:center}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><h1 class=\"ugb-heading__title\">Support Center<\/h1><p class=\"ugb-heading__subtitle\">Get valuable tips, instructions and troubleshooting information to get the most out of your Aivie.<\/p><\/div><\/div><\/div>\n\n\n<form role=\"search\" method=\"get\" action=\"https:\/\/aivie.ch\/en\/\" class=\"wp-block-search__button-inside wp-block-search__icon-button wp-block-search\" ><label class=\"wp-block-search__label\" for=\"wp-block-search__input-1\" >Search<\/label><div class=\"wp-block-search__inside-wrapper\" ><input class=\"wp-block-search__input\" id=\"wp-block-search__input-1\" placeholder=\"\" value=\"\" type=\"search\" name=\"s\" required \/><button aria-label=\"Search\" class=\"wp-block-search__button has-icon wp-element-button\" type=\"submit\" ><svg class=\"search-icon\" viewBox=\"0 0 24 24\" width=\"24\" height=\"24\">\n\t\t\t\t\t<path d=\"M13 5c-3.3 0-6 2.7-6 6 0 1.4.5 2.7 1.3 3.7l-3.8 3.8 1.1 1.1 3.8-3.8c1 .8 2.3 1.3 3.7 1.3 3.3 0 6-2.7 6-6S16.3 5 13 5zm0 10.5c-2.5 0-4.5-2-4.5-4.5s2-4.5 4.5-4.5 4.5 2 4.5 4.5-2 4.5-4.5 4.5z\"><\/path>\n\t\t\t\t<\/svg><\/button><\/div><\/form>\n\n\n<div class=\"aligncenter wp-block-ugb-card ugb-card ugb-3c50a2c ugb-card--v2 ugb-card--design-basic ugb-card--columns-3 ugb-main-block\"><style>.ugb-3c50a2c .ugb-card__item{border-radius:0px !important;border-style:solid !important;border-color:#dad9da !important;border-top-width:1px !important;border-right-width:1px !important;border-bottom-width:1px !important;border-left-width:1px !important;background-color:#cfe7e1 !important}.ugb-3c50a2c .ugb-card__item:before{background-color:#cfe7e1 !important}.ugb-3c50a2c .ugb-card__title{color:#222222 !important;text-align:center !important}.ugb-3c50a2c .ugb-card__description{color:#222222 !important;text-align:center !important}.ugb-3c50a2c .ugb-button:hover{opacity:0.7}.ugb-3c50a2c .ugb-button-container{text-align:center !important}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-card__item ugb-card__item1\"><div class=\"ugb-card__content\"><h3 class=\"ugb-card__title\">Get started now<\/h3><p class=\"ugb-card__description\">For people who start with Aivie.<\/p><div class=\"ugb-button-container\"><a class=\"ugb-button ugb-button--size-normal ugb-button--design-plain ugb-button--has-icon ugb-button--icon-position-right\" href=\"https:\/\/aivie.ch\/aivie-grundlagen\/\" rel=\"\" title=\"\"><div class=\"ugb-icon-inner-svg\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"arrow-circle-right\" class=\"svg-inline--fa fa-arrow-circle-right fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm-28.9 143.6l75.5 72.4H120c-13.3 0-24 10.7-24 24v16c0 13.3 10.7 24 24 24h182.6l-75.5 72.4c-9.7 9.3-9.9 24.8-.4 34.3l11 10.9c9.4 9.4 24.6 9.4 33.9 0L404.3 273c9.4-9.4 9.4-24.6 0-33.9L271.6 106.3c-9.4-9.4-24.6-9.4-33.9 0l-11 10.9c-9.5 9.6-9.3 25.1.4 34.4z\"><\/path><\/svg><\/div><span class=\"ugb-button--inner\">Start with Aivie<\/span><\/a><\/div><\/div><\/div><div class=\"ugb-card__item ugb-card__item2\"><div class=\"ugb-card__content\"><h3 class=\"ugb-card__title\">FAQ<\/h3><p class=\"ugb-card__description\">Answers<br\/>to questions and issues. <\/p><div class=\"ugb-button-container\"><a class=\"ugb-button ugb-button--size-normal ugb-button--design-plain ugb-button--has-icon ugb-button--icon-position-right\" href=\"https:\/\/aivie.ch\/faq\/\" rel=\"\" title=\"\"><div class=\"ugb-icon-inner-svg\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"arrow-circle-right\" class=\"svg-inline--fa fa-arrow-circle-right fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm-28.9 143.6l75.5 72.4H120c-13.3 0-24 10.7-24 24v16c0 13.3 10.7 24 24 24h182.6l-75.5 72.4c-9.7 9.3-9.9 24.8-.4 34.3l11 10.9c9.4 9.4 24.6 9.4 33.9 0L404.3 273c9.4-9.4 9.4-24.6 0-33.9L271.6 106.3c-9.4-9.4-24.6-9.4-33.9 0l-11 10.9c-9.5 9.6-9.3 25.1.4 34.4z\"><\/path><\/svg><\/div><span class=\"ugb-button--inner\">Show FAQ<\/span><\/a><\/div><\/div><\/div><div class=\"ugb-card__item ugb-card__item3\"><div class=\"ugb-card__content\"><h3 class=\"ugb-card__title\">Support ticket<\/h3><p class=\"ugb-card__description\">Create a support ticket in your account.<\/p><div class=\"ugb-button-container\"><a class=\"ugb-button ugb-button--size-normal ugb-button--design-plain ugb-button--has-icon ugb-button--icon-position-right\" href=\"https:\/\/aivie.ch\/account\/\" rel=\"\" title=\"\"><div class=\"ugb-icon-inner-svg\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"fas\" data-icon=\"arrow-circle-right\" class=\"svg-inline--fa fa-arrow-circle-right fa-w-16\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M256 8c137 0 248 111 248 248S393 504 256 504 8 393 8 256 119 8 256 8zm-28.9 143.6l75.5 72.4H120c-13.3 0-24 10.7-24 24v16c0 13.3 10.7 24 24 24h182.6l-75.5 72.4c-9.7 9.3-9.9 24.8-.4 34.3l11 10.9c9.4 9.4 24.6 9.4 33.9 0L404.3 273c9.4-9.4 9.4-24.6 0-33.9L271.6 106.3c-9.4-9.4-24.6-9.4-33.9 0l-11 10.9c-9.5 9.6-9.3 25.1.4 34.4z\"><\/path><\/svg><\/div><span class=\"ugb-button--inner\">Solve ticket<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-stackable-columns alignwide stk-block-columns stk-block stk-73396d7\" data-block-id=\"73396d7\"><style>.stk-73396d7 {margin-bottom:60px !important;}.stk-73396d7-column{max-width:990px !important;min-width:auto !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-73396d7-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-04ded0b\" data-v=\"4\" data-block-id=\"04ded0b\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-04ded0b-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-04ded0b-inner-blocks\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-ganz-haufig-gestellte-fragen\">Very frequently asked questions<\/h2>\n\n\n\n<div class=\"wp-block-stackable-posts stk-block-posts stk--has-container stk-block stk-283b275 is-style-vertical-card\" data-v=\"2\" data-block-id=\"283b275\"><style>.stk-283b275 {--stk-columns:3 !important;}.stk-283b275 .stk-img-wrapper{width:100% !important;height:300px !important;}.stk-283b275 .stk-img-wrapper img{filter:brightness(0.85) !important;}.stk-283b275 .stk-block-posts__title a{color:#e63312 !important;}.stk-283b275 .stk-block-posts__meta{color:#FFFFFF !important;}<\/style><div class=\"stk-inner-blocks stk-content-align stk-283b275-column\"><div class=\"stk-block-posts__items\"><div class=\"stk-block-posts__item\"><div class=\"stk-container stk-283b275-container stk-hover-parent\"><article class=\"stk-container-padding\"><h3 class=\"stk-block-posts__title has-text-color\"><a href=\"https:\/\/aivie.ch\/en\/faq\/how-do-i-verify-my-email-domain-with-a-dkim-cname-record\/\">How do I verify my email domain with a DKIM CNAME record?<\/a><\/h3><div class=\"stk-block-posts__excerpt\"><p>Three DNS CNAME records authorize the email domain to send. From this moment on, you can send e-mails to any sender under your domain, and you risk less to end&hellip;<\/p>\n<\/div><a class=\"stk-block-posts__readmore\" href=\"https:\/\/aivie.ch\/en\/faq\/how-do-i-verify-my-email-domain-with-a-dkim-cname-record\/\">Details<\/a><\/article><\/div><\/div><div class=\"stk-block-posts__item\"><div class=\"stk-container stk-283b275-container stk-hover-parent\"><article class=\"stk-container-padding\"><h3 class=\"stk-block-posts__title has-text-color\"><a href=\"https:\/\/aivie.ch\/en\/faq\/how-do-i-go-about-creating-a-new-campaign\/\">How do I create a new campaign?<\/a><\/h3><div class=\"stk-block-posts__excerpt\"><p>Before you can create the campaign, you need to have all the linked elements ready, such as forms, segments, or assets. To start creating your campaign, you should have completed&hellip;<\/p>\n<\/div><a class=\"stk-block-posts__readmore\" href=\"https:\/\/aivie.ch\/en\/faq\/how-do-i-go-about-creating-a-new-campaign\/\">Details<\/a><\/article><\/div><\/div><div class=\"stk-block-posts__item\"><div class=\"stk-container stk-283b275-container stk-hover-parent\"><article class=\"stk-container-padding\"><h3 class=\"stk-block-posts__title has-text-color\"><a href=\"https:\/\/aivie.ch\/en\/faq\/how-do-i-add-an-aivie-form-to-my-wordpress-site\/\">How do I add an Aivie form to my WordPress site?<\/a><\/h3><div class=\"stk-block-posts__excerpt\"><p>Once you have created the form in Aivie, you can add it to your WordPress website. You will need the form ID for this. You can find this on the&hellip;<\/p>\n<\/div><a class=\"stk-block-posts__readmore\" href=\"https:\/\/aivie.ch\/en\/faq\/how-do-i-add-an-aivie-form-to-my-wordpress-site\/\">Details<\/a><\/article><\/div><\/div><div class=\"stk-block-posts__item\"><div class=\"stk-container stk-283b275-container stk-hover-parent\"><article class=\"stk-container-padding\"><h3 class=\"stk-block-posts__title has-text-color\"><a href=\"https:\/\/aivie.ch\/en\/faq\/should-i-disable-click-tracking-for-sms\/\">Should I disable click tracking for SMS?<\/a><\/h3><div class=\"stk-block-posts__excerpt\"><p>For marketing SMS, you should usually keep click tracking enabled. Disabling it can make sense for short, unchanged links or links that aren\u2019t evaluated on a personal basis. <\/p>\n<\/div><a class=\"stk-block-posts__readmore\" href=\"https:\/\/aivie.ch\/en\/faq\/should-i-disable-click-tracking-for-sms\/\">Details<\/a><\/article><\/div><\/div><div class=\"stk-block-posts__item\"><div class=\"stk-container stk-283b275-container stk-hover-parent\"><article class=\"stk-container-padding\"><h3 class=\"stk-block-posts__title has-text-color\"><a href=\"https:\/\/aivie.ch\/en\/faq\/how-easy-is-it-to-create-a-new-email-as-a-publisher\/\">How easy is it to create a new email as a publisher?<\/a><\/h3><div class=\"stk-block-posts__excerpt\"><p>In Aivie, it is possible to adjust the rights for all roles so that the user interface is tailored to the corresponding needs. This way, the user only sees the&hellip;<\/p>\n<\/div><a class=\"stk-block-posts__readmore\" href=\"https:\/\/aivie.ch\/en\/faq\/how-easy-is-it-to-create-a-new-email-as-a-publisher\/\">Details<\/a><\/article><\/div><\/div><div class=\"stk-block-posts__item\"><div class=\"stk-container stk-283b275-container stk-hover-parent\"><article class=\"stk-container-padding\"><h3 class=\"stk-block-posts__title has-text-color\"><a href=\"https:\/\/aivie.ch\/en\/faq\/if-swiss-german-is-recorded-on-the-contact-does-he-she-get-the-high-german-email\/\">If Swiss German is recorded on the contact, does he\/she get the High German email?<\/a><\/h3><div class=\"stk-block-posts__excerpt\"><p>Yes, the contact receives the e-mail in High German.<\/p>\n<\/div><a class=\"stk-block-posts__readmore\" href=\"https:\/\/aivie.ch\/en\/faq\/if-swiss-german-is-recorded-on-the-contact-does-he-she-get-the-high-german-email\/\">Details<\/a><\/article><\/div><\/div><div class=\"stk-block-posts__item\"><div class=\"stk-container stk-283b275-container stk-hover-parent\"><article class=\"stk-container-padding\"><h3 class=\"stk-block-posts__title has-text-color\"><a href=\"https:\/\/aivie.ch\/en\/faq\/how-does-the-email-preview-link-work\/\">How does the email preview link work?<\/a><\/h3><div class=\"stk-block-posts__excerpt\"><p>If you use the preview URL for your emails, you can view your email in the preview. However, the unsubscribe does not work in the preview. You can find out&hellip;<\/p>\n<\/div><a class=\"stk-block-posts__readmore\" href=\"https:\/\/aivie.ch\/en\/faq\/how-does-the-email-preview-link-work\/\">Details<\/a><\/article><\/div><\/div><div class=\"stk-block-posts__item\"><div class=\"stk-container stk-283b275-container stk-hover-parent\"><article class=\"stk-container-padding\"><h3 class=\"stk-block-posts__title has-text-color\"><a href=\"https:\/\/aivie.ch\/en\/faq\/can-contacts-upload-documents-via-a-form\/\">Can contacts upload documents via a form?<\/a><\/h3><div class=\"stk-block-posts__excerpt\"><p>Aivie and Mautic have their own &#8220;File&#8221; form type. This can be used to create a file upload. For example, for a survey, a registration or an application, it can&hellip;<\/p>\n<\/div><a class=\"stk-block-posts__readmore\" href=\"https:\/\/aivie.ch\/en\/faq\/can-contacts-upload-documents-via-a-form\/\">Details<\/a><\/article><\/div><\/div><div class=\"stk-block-posts__item\"><div class=\"stk-container stk-283b275-container stk-hover-parent\"><article class=\"stk-container-padding\"><h3 class=\"stk-block-posts__title has-text-color\"><a href=\"https:\/\/aivie.ch\/en\/faq\/how-do-i-connect-aivie-with-woocommerce\/\">How do I connect Aivie with WooCommerce?<\/a><\/h3><div class=\"stk-block-posts__excerpt\"><p>With the Aivie for WooCommerce plugin, you connect your WooCommerce shop to Aivie. Orders, customer data, products, and subscriptions can then be automatically transferred to Aivie Commerce and used for&hellip;<\/p>\n<\/div><a class=\"stk-block-posts__readmore\" href=\"https:\/\/aivie.ch\/en\/faq\/how-do-i-connect-aivie-with-woocommerce\/\">Details<\/a><\/article><\/div><\/div><\/div><div class=\"stk-inner-blocks\"><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-30d1660\" data-block-id=\"30d1660\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-button stk-block-button is-style-plain stk-block stk-480f725\" data-block-id=\"480f725\"><style>.stk-480f725 .stk-button{background:transparent !important;}.stk-480f725 .stk-button:hover:after{background:transparent !important;opacity:1 !important;}:where(.stk-hover-parent:hover,  .stk-hover-parent.stk--is-hovered) .stk-480f725 .stk-button:after{background:transparent !important;opacity:1 !important;}<\/style><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"https:\/\/aivie.ch\/en\/faq\/\" title=\"Show all FAQs\"><span class=\"stk-button__inner-text\">Show all FAQs<\/span><\/a><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-stackable-columns alignwide stk-block-columns stk-block stk-32da10a\" data-block-id=\"32da10a\"><style>.stk-32da10a {margin-bottom:60px !important;}.stk-32da10a-column{max-width:990px !important;min-width:auto !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-32da10a-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-23145a7\" data-v=\"4\" data-block-id=\"23145a7\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-23145a7-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-23145a7-inner-blocks\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-ganz-haufig-gestellte-fragen\">Support<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Aivie Standard Support is always available for free. If you need more or faster help, you can add one of the following packages. <\/p>\n\n\n\n<div class=\"wp-block-stackable-posts stk-block-posts stk--has-container stk-block stk-8a31e83 is-style-vertical-card\" data-v=\"2\" data-block-id=\"8a31e83\"><style>.stk-8a31e83 {--stk-columns:3 !important;}.stk-8a31e83 .stk-img-wrapper{width:100% !important;height:300px !important;}.stk-8a31e83 .stk-img-wrapper img{filter:brightness(0.85) !important;}.stk-8a31e83 .stk-block-posts__title a{color:#e63312 !important;}.stk-8a31e83 .stk-block-posts__meta{color:#FFFFFF !important;}<\/style><div class=\"stk-inner-blocks stk-content-align stk-8a31e83-column\"><div class=\"stk-block-posts__items\"><\/div><div class=\"stk-inner-blocks\"><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-stackable-columns alignwide stk-block-columns stk-block stk-5084857\" data-block-id=\"5084857\"><style>.stk-5084857 {margin-bottom:60px !important;}.stk-5084857-column{max-width:990px !important;min-width:auto !important;}<\/style><div class=\"stk-row stk-inner-blocks stk-block-content stk-content-align stk-5084857-column alignwide\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-a16e997\" data-v=\"4\" data-block-id=\"a16e997\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-a16e997-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-a16e997-inner-blocks\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-ganz-haufig-gestellte-fragen\">Co-Creation Workshops<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Do you have a current task you\u2019d like to tackle with our support? In our Co-Creation workshops, we address your situation, share targeted knowledge, and work with you on your task. <\/p>\n\n\n\n<div class=\"wp-block-stackable-posts stk-block-posts stk--has-container stk-block stk-cd6a6a8 is-style-vertical-card\" data-v=\"2\" data-block-id=\"cd6a6a8\"><style>.stk-cd6a6a8 {--stk-columns:3 !important;}.stk-cd6a6a8 .stk-img-wrapper{width:100% !important;height:300px !important;}.stk-cd6a6a8 .stk-img-wrapper img{filter:brightness(0.85) !important;}.stk-cd6a6a8 .stk-block-posts__title a{color:#e63312 !important;}.stk-cd6a6a8 .stk-block-posts__meta{color:#FFFFFF !important;}<\/style><div class=\"stk-inner-blocks stk-content-align stk-cd6a6a8-column\"><div class=\"stk-block-posts__items\"><\/div><div class=\"stk-inner-blocks\"><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"alignfull wp-block-ugb-columns ugb-columns aiv-col-2 ugb-1c9b479 ugb-columns--design-plain ugb-columns--columns-2 ugb-main-block ugb-main-block--inner-center ugb--has-block-background\"><style>.ugb-1c9b479-content-wrapper{grid-column-gap:60px !important}.ugb-1c9b479.ugb-columns{background-color:#cfe7e1}.ugb-1c9b479.ugb-columns:before{background-color:#cfe7e1}<\/style><div class=\"ugb-inner-block ugb-inner-block--center\"><div class=\"ugb-block-content\"><div class=\"ugb-columns__item ugb-1c9b479-content-wrapper\">\n<div class=\"wp-block-ugb-column ugb-column ugb-20fa9e9 ugb-column--design-plain ugb-main-block\"><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-column__item ugb-20fa9e9-column-wrapper\"><div class=\"ugb-column__content-wrapper\">\n<h2 class=\"wp-block-heading\" id=\"h-live-q-amp-a-mit-adrian\">Live Q&amp;A with Adrian.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Look forward to another round of knowledge and inspiration! Our Aivie and Mautic expert Adrian is ready to answer all your questions. Whether you&#8217;re just starting out or you&#8217;re already a pro, you&#8217;ll find valuable insights and practical tips for your marketing strategy.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/cdn.aivie.ch\/media\/wp\/2022\/08\/23092936\/Adrian-support.webp\" alt=\"aivie marketing automatin lokaler support adrian schimpf\" class=\"wp-image-11276\" title=\"\" srcset=\"https:\/\/cdn.aivie.ch\/media\/wp\/2022\/08\/23092936\/Adrian-support.webp 800w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/08\/23092936\/Adrian-support-300x300.webp 240w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/08\/23092936\/Adrian-support-768x768.webp 768w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/08\/23092936\/Adrian-support-480x480.webp 480w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/08\/23092936\/Adrian-support-600x600.webp 600w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n<\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-ugb-column ugb-column ugb-0abfd3f ugb-column--design-plain ugb-main-block\" id=\"join\"><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><div class=\"ugb-column__item ugb-0abfd3f-column-wrapper\"><div class=\"ugb-column__content-wrapper\">\n<div class=\"wp-block-ugb-heading ugb-heading ugb-2acaf7e ugb-main-block\"><style>.ugb-2acaf7e .ugb-heading__title{color:#283e4c}<\/style><div class=\"ugb-inner-block\"><div class=\"ugb-block-content\"><h2 class=\"ugb-heading__title\"> <span style=\"color: #283e4c;\" class=\"ugb-highlight\">Sign up now <\/span><\/h2><\/div><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Book your individual 30-minute live Q&amp;A session on Aivie and Mautic with Adrian. Always free for all Aivie customers, and a first session is also free for all Mautic users.<\/p>\n\n\n\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-b22eba2\" data-block-id=\"b22eba2\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-button stk-block-button stk-block stk-4fbe011 stk--has-lightbox\" data-block-id=\"4fbe011\"><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"https:\/\/cal.com\/adrianschimpf\/30-min-support-free\" target=\"_blank\" rel=\"noopener\"><span class=\"stk-button__inner-text\">Book an appointment now<\/span><\/a><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Support Center Get valuable tips, instructions and troubleshooting information to get the most out of your Aivie. Get started now For people who start with Aivie. Start with Aivie FAQ Answersto questions and issues. Show FAQ Support ticket Create a support ticket in your account. Solve ticket Very frequently asked questions How to understand the &hellip; <a href=\"https:\/\/aivie.ch\/en\/faq-and-knowledge-base\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">FAQ and Knowledge Base<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"front-page.php","meta":{"_acf_changed":false,"wpai_generated_summary":"","footnotes":""},"class_list":["post-6135","page","type-page","status-publish","hentry"],"acf":[],"featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","post-thumbnail":"","aiv_480w":"","woocommerce_thumbnail":"","woocommerce_single":"","woocommerce_gallery_thumbnail":""},"post_excerpt_stackable_v2":"<p>Support CenterGet valuable tips, instructions and troubleshooting information to get the most out of your Aivie. Search Get started nowFor people who start with Aivie.Start with AivieFAQAnswersto questions and issues. Show FAQSupport ticketCreate a support ticket in your account.Solve ticket Very frequently asked questions Where can I store my data?A company accumulates data of all kinds: Nowadays, images, documents and the like are often stored in the cloud via providers such as Dropbox or Google Drive. However, your own&hellip; DetailsHow can I send different emails in a campaign depending on the date?With Aivie, you can differentiate contacts directly in the&hellip;<\/p>\n","category_list_v2":"","author_info_v2":{"name":"Adrian Schimpf","url":"https:\/\/aivie.ch\/en\/author\/adrian\/"},"comments_num_v2":"0 comments","_links":{"self":[{"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/pages\/6135","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/comments?post=6135"}],"version-history":[{"count":62,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/pages\/6135\/revisions"}],"predecessor-version":[{"id":32959,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/pages\/6135\/revisions\/32959"}],"wp:attachment":[{"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/media?parent=6135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}