{"id":32777,"date":"2026-10-12T11:37:37","date_gmt":"2026-10-12T09:37:37","guid":{"rendered":"https:\/\/aivie.ch\/feature\/send-multilingual-sms-directly-from-aivie\/"},"modified":"2026-10-12T11:37:37","modified_gmt":"2026-10-12T09:37:37","slug":"send-multilingual-sms-directly-from-aivie","status":"publish","type":"feature","link":"https:\/\/aivie.ch\/en\/feature\/send-multilingual-sms-directly-from-aivie\/","title":{"rendered":"Send multilingual SMS directly from Aivie"},"content":{"rendered":"\n

With Aivie, you can reach contacts even when email isn\u2019t fast enough. Send personalized SMS directly from your marketing automation<\/strong>, for example for reminders, important notices, appointment changes, or time-critical campaigns.<\/p>\n\n

Multilingual SMS variants ensure that each person receives the message in the right language. For sending, you can use the Swiss provider eCall or the internationally available provider Twilio.<\/p>\n\n\n\n

Use SMS for time-critical customer communication<\/h2>\n\n

SMS are especially suitable for short messages that should be read promptly. You can remind contacts of an appointment, inform them about a change, or guide them to the next action with a direct link. Aivie connects SMS sending with your existing contacts, segments, and campaigns.<\/p>\n\n

Send multilingual SMS automatically<\/h2>\n\n

Create variants of the same message in multiple languages. Aivie uses the language stored for the contact and automatically selects the right translation. This way, you manage a single communication flow without building a separate workflow for each language.<\/p>\n\n

Personalize messages and deliver them to the right audience<\/h2>\n\n

With contact fields and tokens, you can phrase SMS messages personally. Name, appointment, responsible person, or an individual link can be inserted directly into the text. Using segments, you define which contacts receive a message. The start and end of the sending period can be set in advance.<\/p>\n\n

Keep an eye on sending and results<\/h2>\n\n

After sending, you can see in Aivie how many contacts were reached and whether deliveries failed. The activities remain traceable on the contact. This allows your team to evaluate campaigns and follow up in a targeted way when needed.<\/p>\n\n

This is what SMS sending looks like in Aivie<\/h2>\n\n
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