{"id":6275,"date":"2022-03-29T16:46:06","date_gmt":"2022-03-29T14:46:06","guid":{"rendered":"https:\/\/aivie.ch\/faq\/how-can-i-have-a-campaign-restarted\/"},"modified":"2026-01-11T14:39:29","modified_gmt":"2026-01-11T12:39:29","slug":"how-can-i-have-a-campaign-restarted","status":"publish","type":"faq","link":"https:\/\/aivie.ch\/en\/faq\/how-can-i-have-a-campaign-restarted\/","title":{"rendered":"How can I restart a campaign?"},"content":{"rendered":"

A selected contact or all contacts can go through the campaign again.<\/p>\n

<\/p>\n

Within a running campaign<\/h3>\n

Within a campaign, the “Change campaign” action can be used to have a single contact run through the current campaign again.<\/p>\n

In addition, the “Jump to event” action can be used to jump to any action within a campaign.<\/p>\n

Make sure that the action has an appropriate delay (“Execute this event after”). Otherwise, your campaign will end in a very fast endless loop. <\/p>\n

Manual restart (often for tests)<\/h3>\n

If you want to have a contact run through a campaign again, you can move the contact to the corresponding segment<\/a> or activate the desired campaign directly on the contact. To do this, click on the small triangle for more actions on the contact details page. <\/p>\n

If you want to be on the safe side, you can also clone the campaign. This will delete all contact states and they will run through the campaign completely again. <\/p>\n

In order for a contact to run through a campaign multiple times, the campaign must be set to “Allow contacts to restart the campaign”.<\/p>\n","protected":false},"excerpt":{"rendered":"

A selected contact or all contacts can go through the campaign again.<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[],"tags":[],"FaqCategories":[298],"FaqTags":[],"class_list":["post-6275","faq","type-faq","status-publish","hentry","FaqCategories-campaign"],"acf":[],"featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","post-thumbnail":"","aiv_480w":"","woocommerce_thumbnail":"","woocommerce_single":"","woocommerce_gallery_thumbnail":""},"post_excerpt_stackable_v2":"

A selected contact or all contacts can go through the campaign again. Within a running campaign Within a campaign, the “Change campaign” action can be used to have a single contact run through the current campaign again. In addition, the “Jump to event” action can be used to jump to any action within a campaign. Make sure that the action has an appropriate delay (“Execute this event after”). Otherwise, your campaign will end in a very fast endless loop. Manual restart (often for tests) If you want to have a contact run through a campaign again, you can move the…<\/p>\n","category_list_v2":"Uncategorized","author_info_v2":{"name":"","url":""},"comments_num_v2":"0 comments","_links":{"self":[{"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/faq\/6275","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/types\/faq"}],"version-history":[{"count":1,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/faq\/6275\/revisions"}],"predecessor-version":[{"id":26973,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/faq\/6275\/revisions\/26973"}],"wp:attachment":[{"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/media?parent=6275"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/categories?post=6275"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/tags?post=6275"},{"taxonomy":"FaqCategories","embeddable":true,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/FaqCategories?post=6275"},{"taxonomy":"FaqTags","embeddable":true,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/FaqTags?post=6275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}