{"id":6268,"date":"2022-03-29T16:41:54","date_gmt":"2022-03-29T14:41:54","guid":{"rendered":"https:\/\/aivie.ch\/faq\/what-is-important-when-building-a-campaign\/"},"modified":"2026-01-11T14:52:03","modified_gmt":"2026-01-11T12:52:03","slug":"what-is-important-when-building-a-campaign","status":"publish","type":"faq","link":"https:\/\/aivie.ch\/en\/faq\/what-is-important-when-building-a-campaign\/","title":{"rendered":"What is important when setting up a campaign?"},"content":{"rendered":"<p>Campaigns should always serve a purpose and not be too extensive.<br \/>\nAs a rule of thumb: A campaign should fit on the screen.<\/p>\n<p><!--more--><\/p>\n<p>For more complex Campaign, it is recommended to create sub-campaigns.<\/p>\n<h3>Creating campaigns<\/h3>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select &#8220;Campaigns&#8221; in the sidebar<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click &#8220;+New&#8221; in the upper right corner<\/span><\/li>\n<li aria-level=\"1\">Give your campaign a name<\/li>\n<li aria-level=\"1\">Select a category for your campaign<br \/>\n<em><span style=\"font-weight: 400;\">Attention, when a campaign is published, it runs.<\/span><\/em><br \/>\n<em>Only activate the campaign after testing.<\/em><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Start the campaign builder via the button in the upper right corner<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4998\" src=\"https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200744\/KampagneErstellen1-960x335.png\" alt=\"\" width=\"455\" height=\"158\" title=\"\" srcset=\"https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200744\/KampagneErstellen1-960x335.png 960w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200744\/KampagneErstellen1-1920x669.png 1920w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200744\/KampagneErstellen1-768x268.png 768w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200744\/KampagneErstellen1-1200x418.png 1200w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200744\/KampagneErstellen1-480x167.png 480w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200744\/KampagneErstellen1-600x209.png 600w\" sizes=\"auto, (max-width: 455px) 100vw, 455px\" \/><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the campaign builder, first select your test segment. After testing the campaign with the test segment, you can adjust the segment with the correct contacts<br \/>\n<\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5000\" src=\"https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200752\/KampagneErstellen2.png\" alt=\"\" width=\"307\" height=\"202\" title=\"\" srcset=\"https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200752\/KampagneErstellen2.png 818w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200752\/KampagneErstellen2-768x507.png 768w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200752\/KampagneErstellen2-480x317.png 480w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200752\/KampagneErstellen2-600x396.png 600w\" sizes=\"auto, (max-width: 307px) 100vw, 307px\" \/><\/li>\n<li aria-level=\"1\">Define individual elements of the campaign\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Action: e.g. send an e-mail<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Decision: e.g. check if a contact has clicked in the email<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Condition: e.g. make a selection of contacts according to tags (interests)<br \/>\n<\/span> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5002\" src=\"https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200758\/KampagneErstellen3-960x596.png\" alt=\"\" width=\"445\" height=\"277\" title=\"\" srcset=\"https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200758\/KampagneErstellen3-960x596.png 960w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200758\/KampagneErstellen3-768x477.png 768w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200758\/KampagneErstellen3-1200x745.png 1200w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200758\/KampagneErstellen3-480x298.png 480w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200758\/KampagneErstellen3-600x373.png 600w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200758\/KampagneErstellen3.png 1420w\" sizes=\"auto, (max-width: 445px) 100vw, 445px\" \/><\/li>\n<\/ol>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">If you want to send an email, select &#8220;Send Email&#8221; under Actions<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5004\" src=\"https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200806\/KampagneErstellen4-960x1006.png\" alt=\"\" width=\"444\" height=\"465\" title=\"\" srcset=\"https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200806\/KampagneErstellen4-960x1006.png 960w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200806\/KampagneErstellen4-768x805.png 768w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200806\/KampagneErstellen4-859x900.png 859w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200806\/KampagneErstellen4-1200x1257.png 1200w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200806\/KampagneErstellen4-480x503.png 480w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200806\/KampagneErstellen4-600x629.png 600w, https:\/\/cdn.aivie.ch\/media\/wp\/2022\/01\/03200806\/KampagneErstellen4.png 1466w\" sizes=\"auto, (max-width: 444px) 100vw, 444px\" \/><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Assign a name for better overview in the campaign <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Determine the time (immediately means as soon as someone is in the segment and the campaign is running)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select the email to be sent from the dropdown<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Transactional means that the email can be sent multiple times<\/span><\/li>\n<li aria-level=\"1\">If you want to resend the email after a<span style=\"font-weight: 400;\"> certain period of time, you can add a waiting period<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Save your campaign in the upper right corner<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Once your campaign is ready, you can test your campaign with your test segment.<\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">After testing, you can publish your campaign with the selected segment. <\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h3><span style=\"font-weight: 400;\">Campaign Best Practices<\/span><\/h3>\n<ul>\n<li>Don&#8217;t do endless campaigns. Maximum 5\u20137 touchpoints, then send to a new campaign.<\/li>\n<li>Schedule Re-Sends. Especially if emails are not responded to, resend after a few days. <\/li>\n<li>Don&#8217;t Spam. The content presented must be clearly related to the interests of the recipients or have a designated news character. <\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Campaigns should always serve a purpose and not be too extensive. As a rule of thumb: A campaign should fit on the screen.<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[],"tags":[],"FaqCategories":[298],"FaqTags":[277],"class_list":["post-6268","faq","type-faq","status-publish","hentry","FaqCategories-campaign","FaqTags-starter-en"],"acf":[],"featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","post-thumbnail":"","aiv_480w":"","woocommerce_thumbnail":"","woocommerce_single":"","woocommerce_gallery_thumbnail":""},"post_excerpt_stackable_v2":"<p>Campaigns should always serve a purpose and not be too extensive. As a rule of thumb: A campaign should fit on the screen. For more complex Campaign, it is recommended to create sub-campaigns. Creating campaigns Select &#8220;Campaigns&#8221; in the sidebar Click &#8220;+New&#8221; in the upper right corner Give your campaign a name Select a category for your campaign Attention, when a campaign is published, it runs. Only activate the campaign after testing. Start the campaign builder via the button in the upper right corner In the campaign builder, first select your test segment. After testing the campaign with the test&hellip;<\/p>\n","category_list_v2":"Uncategorized","author_info_v2":{"name":"","url":""},"comments_num_v2":"0 comments","_links":{"self":[{"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/faq\/6268","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/types\/faq"}],"version-history":[{"count":1,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/faq\/6268\/revisions"}],"predecessor-version":[{"id":27324,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/faq\/6268\/revisions\/27324"}],"wp:attachment":[{"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/media?parent=6268"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/categories?post=6268"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/tags?post=6268"},{"taxonomy":"FaqCategories","embeddable":true,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/FaqCategories?post=6268"},{"taxonomy":"FaqTags","embeddable":true,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/FaqTags?post=6268"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}