If Aivie receives feedback that the email cannot be delivered to the specified address, the contact is marked as DNC and moved to a “Bounced emails” segment created by Aivie.<\/p>\n\n
There are various reasons why an email bounces. Only the so-called “hard bounces” lead to the DNC being set. <\/p>\n\n
You can view the exact reason why an email is bounced in the contact history via the details:<\/p>\n\n The same applies to contacts who indicate in the e-mail program that they do not wish to receive your e-mails (any more). We call this a complaint. <\/p>\n\n Aivie monitors the number of bounces and complaints in the background. If too many emails cannot be delivered, we will pause the sending of emails via your account. <\/p>\n","protected":false},"excerpt":{"rendered":" So that the reputation of your sender domain does not suffer, contacts whose e-mail address does not exist or who do not wish to receive your e-mails are automatically marked with a “Do Not Contact” (DNC).<\/p>\n","protected":false},"featured_media":0,"template":"","categories":[],"tags":[],"FaqCategories":[273,281],"FaqTags":[997,497,285,754],"class_list":["post-22973","faq","type-faq","status-publish","hentry","FaqCategories-contact-management","FaqCategories-emails","FaqTags-bounces-en","FaqTags-emails-en","FaqTags-newsletter-en","FaqTags-spam-en"],"acf":[],"featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","post-thumbnail":"","aiv_480w":"","woocommerce_thumbnail":"","woocommerce_single":"","woocommerce_gallery_thumbnail":""},"post_excerpt_stackable_v2":" So that the reputation of your sender domain does not suffer, contacts whose e-mail address does not exist or who do not wish to receive your e-mails are automatically marked with a “Do Not Contact” (DNC). You can find out more about this topic in this FAQ: What is a Do Not Contact and how can I remove it? If Aivie receives feedback that the email cannot be delivered to the specified address, the contact is marked as DNC and moved to a “Bounced emails” segment created by Aivie. There are various reasons why an email bounces. Only the so-called…<\/p>\n","category_list_v2":"Uncategorized","author_info_v2":{"name":"","url":""},"comments_num_v2":"0 comments","_links":{"self":[{"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/faq\/22973","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/types\/faq"}],"version-history":[{"count":1,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/faq\/22973\/revisions"}],"predecessor-version":[{"id":22974,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/faq\/22973\/revisions\/22974"}],"wp:attachment":[{"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/media?parent=22973"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/categories?post=22973"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/tags?post=22973"},{"taxonomy":"FaqCategories","embeddable":true,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/FaqCategories?post=22973"},{"taxonomy":"FaqTags","embeddable":true,"href":"https:\/\/aivie.ch\/en\/wp-json\/wp\/v2\/FaqTags?post=22973"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"\"](\"https:\/\/cdn.aivie.ch\/media\/wp\/2024\/05\/10112600\/do-not-contact-dnc-details-960x341.png\" "\\"\\"")
<\/figure>\n\n