Description
Personal guidance for your successful start
With Business Support and Consulting you not only get answers to usage questions. We also advise you on how to use Aivie effectively for your goals.
The offering is particularly suited to the initial phase, when you’re setting up your platform, developing your first campaigns, or making important decisions about processes, features, and extensions.
Support and consulting in one package
We help you with:
- Questions about using Aivie
- Designing and building your campaigns
- Segments, automations, and marketing processes
- Evaluating solutions, settings, and plugins
- Analyzing problems and potential improvements
You can contact us by email, phone, or video call. That way you receive not just a technical answer but also a well-founded recommendation for practical implementation.
What is the difference from Premium Support?
Premium Support is the right choice if you mainly want faster answers to specific support questions and additional contact options.
Business Support and Consulting goes further: We guide you through setup, think through your marketing processes with you, and advise you on strategic and technical decisions.
Customer experience
I was always met at my current level of knowledge when getting started with Aivie and received support to get up to speed – both in the user interface and in understanding the underlying code. The feedback on assessing problems and evaluating solutions and plugins from the Mautic Community was also helpful.
Martina P.
Prices per month excl. VAT, cancel anytime. For customers without Aivie Hosting a minimum term of three months applies. Our Terms and Conditions apply.
