Yes. Customers can enable an optional foreign AI service. The required data transfer then takes place on their instruction and in accordance with the terms and processing locations of the selected provider.
Privacy
No. Processing for its own purposes is excluded.
Yes. With the All Swiss Add-on for Advanced Swiss Protection, backups, log and monitoring data also remain in Switzerland.
Yes. Customers have full access and can export their data or transfer it to other systems.
Customers retain all rights, control, and authority over their data. Aivie processes it exclusively on their behalf.
Aivie provides features and organizational foundations that enable customers to meet their requirements under the Swiss DSG and EU GDPR. Actual compliant use remains the responsibility of those responsible.
With the All Swiss Infrastructure Add-on, emails are processed exclusively in Switzerland. Email delivery processing is handled by mailomat on Swiss infrastructure. However, the location of the recipient mailbox is determined by the recipient and their email provider.
If you choose Switzerland as your data location, all data storage takes place in Switzerland. Emails are currently sent via the server in Germany.
Exclusive processing on Swiss infrastructure and by Swiss companies is part of the All Swiss Infrastructure Add-on.
In 2017, as the founder of a fintech startup, I was looking for a marketing automation solution for our sales funnel. My criteria were clear, but difficult to find in one package: A tool that was powerful, flexible, affordable for a startup and, most importantly, designed in a way that allowed me to keep full control of my data. This search led me to the open source platform Mautic – and ultimately to the founding of Aivie, a company based on the principle of data sovereignty.
Today, as an entrepreneur or marketing manager, you are in a similar situation. Customer data is the new gold. But unlike gold, the value is not simply in the possession. It’s about control, responsibility and trust. If you lose control of your customer data, you not only risk a mishap, but also legal consequences, loss of trust among your customers and clear competitive disadvantages.
Continue reading “All leads in view, all data under control: Why you shouldn’t give up control of customer data”So what are we going to do with all this data? On the one hand. And: We have no data on this. On the other hand. Data literacy as the ability to collect, analyze and interpret data is becoming more important. Because decisions are increasingly based on data. Absatzwirtschaft and Werbewoche have taken up the topic. Here are a few excerpts and further links.
Continue reading “Creating better content and better customer interactions with data expertise”There are some important innovations in the Swiss variant of the data protection law. Everything about the new Swiss Data Protection Act (nDSG or revDSG) that affects marketing. In this article, we explain the most important changes as simply and concisely as possible.
Continue reading “New Swiss Data Protection Act (nDSG or revDSG) – the most important points in brief.”